Every property. Every bill.
Manage rates, water, electricity and refuse for your whole Johannesburg portfolio. Pay from one wallet, follow up on service cases and talk to an account manager who knows your business.
The City of Johannesburg's Central Service Delivery (CSD) platform is a cutting–edge digital platform designed to make daily life easier for CoJ citizens. This all-in-one app streamlines municipal services, ensures secure access to official documents, and unlocks exclusive benefits as part of CoJ's digital transformation strategy.
See what every property owes before the due date
Link properties by municipal account number. Each one shows its active services, the invoice due and the latest account balance, so you can spot the outlier without opening a single PDF.
Pay one or pay all. Settle a single account or clear the total due across properties in one payment.
Every invoice on file. Twelve months of bills per property, with VAT invoices ready to download.
Property detail that matches your title deed. ERF number, stand size, portion, ward, and market value readily accessible.
Everything your finance and facilities teams handle with the City
Six tools that replace the queues, emails and spreadsheets you use today.
Centralised billing
One view of outstanding invoices, account balances and due dates across every property you've linked.
Wallet
Top up once, then move funds into Joburg Water and City Power sub-wallets for each property.
Case tracking
Log inspections, leaks and outages. Follow every update and approve or reject a resolution yourself.
Usage insights
Meter readings, monthly consumption trends and sliding-scale charges explained line by line.
Users & permissions
Invite colleagues and give each one a role, so the right people pay, view or manage.
Dedicated business account manager
One view of outstanding invoices, account balances and due dates across every property you've linked.
Know why a bill went up, and get it fixed
Compare consumption month by month. When something looks wrong, log a case from the same screen and follow it to resolution.
Set up your profile in three steps
Create your profile
Enter your details. We verify them.
Add your properties
Link each property with its municipal account number. Rates, water, electricity and refuse accounts appear automatically.
Invite your team
Assign roles to colleagues, fund your wallet and settle the total due across properties in one go.
A real person at the City who knows your account
Every registered business is assigned a dedicated account manager. Their direct contact details sit in your settings, so you never start from the call-centre queue.
Loyalty points
Redeem your loyalty points on eligible municipal payments to reduce the amount you pay!
Fund prepaid services before they run out
Your primary wallet pays bills, buys prepaid electricity and water, and settles traffic fines. Sub-wallets keep each property's utilities separate, and the portal tells you how many days of supply are left.
Transfers in seconds. Move money from your primary wallet to any property's Joburg Water or City Power wallet.
A full payment trail. Every top-up, transfer and service payment has a reference you can share with your auditors.
Download the mobile app
Get the app and access everything you need in one place.
The City of Johannesburg's centralised service delivery platform is designed to make city services faster, smarter, and more accessible for every resident and business.
